Your people can’t use what they can’t find.

SOLUTIONS FOR Training & Unions

Franklin Discovery turns your training into answers your people can use
on the job.

One of your people hits a question in the middle of the work. The answer is in your training, but they can’t get to it when it counts, so they go with their best guess or an online search. Meanwhile, the training you invested in sits unused, and the know-how that should be in everyone’s hands stays in a few experienced heads.

Discovery, not generation. That online search hands back a generic answer, one that may not fit how your organization does the work. Franklin Discovery looks inside your own training instead and brings back the right answer.

HOW FRANKLIN DISCOVERY PUTS YOUR TRAINING TO WORK

Get the answer in the moment.

On the job, your people ask a question and get a relevant answer pulled from your training, right when it comes up.

Find it without digging.

It understands what’s being asked and searches by meaning, so the right material surfaces even when your people don’t know the exact term to look for.

Get the most out of your investment.

Most programs get delivered once and forgotten. Franklin Discovery keeps that material within reach, so it shows up in the day-to-day instead of on a completion certificate.

Trust it enough to act.

Every answer comes from your own training, so your people can act on it instead of guessing or waiting for a callback.

When your people have a question, they need the right answer then and there.

No new system to learn and no prompts to engineer. Your people ask the way they’d ask the most
experienced person on the team, and the answer comes back immediately.

1

Load your training.

Your materials go into a private collection that stays yours.
2

Ask in plain language.

Your people put the question to the collection the way they’d ask a senior colleague. No prompt to engineer, you just ask.
3

Get an answer you can act on.

Franklin Discovery returns the answer that’s in your training, ready to use on the spot.

Your training is your advantage. It stays that way.

Your materials are hard-won institutional knowledge, and handing them to an outside system is a fair concern. Franklin Discovery works only within your environment and on the material you load.

It answers from your training, nothing else.

Franklin Discovery works only from the material you load, so every answer reflects how your organization does the work, and your training stays yours.

It reads for meaning, not keywords.

Your people rarely know the exact term the manual used. Franklin Discovery understands the question and surfaces the right material, even when the wording doesn’t match.

It answers in the flow of work.

When a problem comes up, your people get the answer then, not after a callback or a dig through a binder.

Where it pays off

A few of the spots where your people reach the answer instead of guessing.

Answers without the hunt.

Someone runs into a situation the training covered. They ask, get the answer, and keep working instead of stopping to track someone down.

Getting the high-stakes call right.

When the work raises a question that can’t afford a wrong answer, your people check it against the training rather than guessing.

Onboarding new people.

New hires lean on whoever’s nearby. With Franklin Discovery they ask the training directly, so they get a consistent answer without pulling a senior person off their own tasks.

Training you can finally use.

Your people went through the program. Franklin Discovery puts that material back in their hands when they need it, so the investment pays off in practice, not just on paper.

— President & CEO, KnoveraLearn, Tom Winterstein

Bring a problem from the job and test it on your own training.

See what Franklin Discovery can do for your business. Contact us today for a more information or quote to fit your needs.