SOLUTIONS FOR Training & Unions
One of your people hits a question in the middle of the work. The answer is in your training, but they can’t get to it when it counts, so they go with their best guess or an online search. Meanwhile, the training you invested in sits unused, and the know-how that should be in everyone’s hands stays in a few experienced heads.
Discovery, not generation. That online search hands back a generic answer, one that may not fit how your organization does the work. Franklin Discovery looks inside your own training instead and brings back the right answer.
On the job, your people ask a question and get a relevant answer pulled from your training, right when it comes up.
It understands what’s being asked and searches by meaning, so the right material surfaces even when your people don’t know the exact term to look for.
Most programs get delivered once and forgotten. Franklin Discovery keeps that material within reach, so it shows up in the day-to-day instead of on a completion certificate.
Every answer comes from your own training, so your people can act on it instead of guessing or waiting for a callback.
No new system to learn and no prompts to engineer. Your people ask the way they’d ask the most
experienced person on the team, and the answer comes back immediately.
Your materials are hard-won institutional knowledge, and handing them to an outside system is a fair concern. Franklin Discovery works only within your environment and on the material you load.
Franklin Discovery works only from the material you load, so every answer reflects how your organization does the work, and your training stays yours.
Your people rarely know the exact term the manual used. Franklin Discovery understands the question and surfaces the right material, even when the wording doesn’t match.
A few of the spots where your people reach the answer instead of guessing.
Someone runs into a situation the training covered. They ask, get the answer, and keep working instead of stopping to track someone down.
New hires lean on whoever’s nearby. With Franklin Discovery they ask the training directly, so they get a consistent answer without pulling a senior person off their own tasks.
— President & CEO, KnoveraLearn, Tom Winterstein
See what Franklin Discovery can do for your business. Contact us today for a more information or quote to fit your needs.